Frequently Asked Questions
Everything you need to know about the Chaos Gone Global experience.
How long does shipping take?
Standard domestic orders are processed within 2-3 business days. International shipping typically takes 7-14 business days depending on your location and local customs processing.
What is your return policy?
We accept returns within 14 days of delivery. Items must be in their original, unworn condition with all tags attached. Please note that limited edition drops may have specific return restrictions.
How do I know which size to choose?
Most of our garments feature an oversized or boxy fit. We recommend checking the specific size guide located on each product page to find your perfect measurements.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and various 'Buy Now, Pay Later' services depending on your region.
Do you restock sold-out items?
To maintain exclusivity, many of our pieces are released in limited quantities and will not be restocked once sold out. We recommend signing up for our newsletter to stay updated on new drops.
Are customs duties included for international orders?
Customs duties and taxes are not included in the item price or shipping cost. These charges are the responsibility of the customer and are determined by your local customs office.